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Full job description
Vilgain is experiencing rapid growth, with a 100%+ year-over-year increase, driven by our mission to offer the world the most accessible, highest-quality food and supplements.
While we’ve established a strong presence online, we are currently focused on aggressive scaling in marketplaces recognized as one of the world’s most dynamic and competitive markets. We are looking for a driven Amazon Vendor Account Manager/ Administrator who understands the Amazon Vendor ecosystem inside out and can turn growth opportunities into real business results.
What you’ll do:
- Oversee routine daily operations within Amazon Vendor Central.
- Manage the full purchase order lifecycle, including processing, shipment coordination and issue resolution.
- Maintain accurate product, pricing, and GTIN Goldlist data.
- Monitor performance metrics and ensure compliance with Amazon Vendor requirements.
- Analyze CoOP deductions, promotions, and operational discrepancies.
- Support dispute resolution and communication with Amazon Vendor support teams
- Collaborate with the Supply Chain Team on forecasting and inventory planning
- Ensure smooth returns handling and continuous process improvements
- Develop & optimize processes for effective Amazon Vendor Account management.
What you bring:
- 2+ years of experience managing Amazon Vendor accounts, ideally within FMCG or consumer goods.
- Proven commercial results: revenue growth, successful negotiations and strong retailer relationships.
- Solid understanding of these Amazon Vendor Processes :
- PO processing / ASN Creation
- Vendor Orders Shipment Management
- PO Cancellation Request Processing & Management
- CoOp Deductions Analysis & Management
- Promo / Deal Analysis & Validation
- Shortage Claims Disputes Management
- Vendor Central Support Case Management
- Gtin Goldlist Data input, processing and Management.
- Operational Performance Management
- Return processing.
- Strong analytical and communication skills with confidence working with data.
- Advance practical skills & knowledge of MS Excel.
- Proactive & disciplined personality who enjoys taking on challenges and getting it done.
- Knowledge of two European languages
What you’ll get:
- A leading role in Vilgain’s global expansion, with ownership of one of our key sales channels.
- An open, fast-moving culture where your work has a direct impact.
- Hybrid or remote setup — work from London or join our Prague HQ when needed. Or fully remote: No problem for us
- Competitive salary, based on experience.
- Discount on all Vilgain products , early access to new launches, learning budget, and team events.