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Job Summary
We are looking for a part time virtual agent for physician-owned telemedicine startup specializing in medical weight loss using GLP-1 medications. As we grow, we plan to expand into additional services such as mental health support and hormone replacement therapy. We are seeking a reliable and motivated Part-Time Virtual Assistant to support daily operations. Hours will begin at 1–2 hours per week with potential to increase.
Responsibilities:
- Provide service information to prospective clients & Respond to client inquiries and address concerns
- Schedule televisits, manage appointments and assist clients with completing consent forms
- Make appointment reminder calls. collect payments
- Troubleshoot basic EMR/technical issues and coordinate with tech support
- Document and update medical records based on client interactions
- Maintain a knowledge base of services offered
Qualifications:
- Experience in customer service, sales, or medical front desk preferred
- Comfortable using technology and virtual platforms
- Excellent communication and rapport-building skills
- Organized, Positive, professional, and friendly demeanor
- Self-motivated and eager to help grow a new practice
- Social media marketing experience is a plus
Job Type: Part-time
Hours: 1–2 hours per week to start, flexible remote with potential to grow
Compensation: Based on experience
Job Types: Part-time, Contract
Pay: $23.00 – $26.00 per hour
Work Location: Remote