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Title: CPT-10026 Appointment Setter (Business Support VA)

Independent Contractor – Business Support VA/Junior Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

We are seeking a diligent and highly motivated Appointment Setter to support a fast-growing marketing agency. The ideal candidate will have strong communication skills, a confident phone presence, and proven experience in cold calling or appointment setting for services people weren’t expecting — ideally for a marketing agency

This role focuses solely on appointment setting (no sales) — contacting potential leads, prequalifying them, and scheduling calls with the business owner. The VA will follow provided scripts and use GoHighLevel (GHL) to make and track calls.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Reach out to potential clients via outbound calls using GoHighLevel.
Set qualified appointments for the business owner based on provided criteria.
Follow the call script to ensure consistency and clarity during interactions.
Identify and prequalify prospects before scheduling an appointment.
Ask key questions to ensure leads meet basic requirements for further discussion.
Keep calendars organized and up to date with all booked appointments.
Notify the business owner of schedule changes, cancellations, or reschedules promptly.
Confirm appointments with leads to ensure attendance.
Conduct brief follow-up calls or messages when needed to reduce no-shows.
Accurately document all call activities, outcomes, and notes within GoHighLevel.
Track metrics such as calls made, appointments booked, and conversion rates.
Communicate effectively with potential clients to understand their needs.
Maintain a professional, polite, and enthusiastic tone at all times.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

At least 1–2 years of experience in appointment setting or cold calling (experience in solar or similar industries is a plus).
Strong English communication skills with a Level A or B accent (native or near-native).
Comfortable making high-volume outbound calls and handling rejections professionally.
Experience using GoHighLevel (GHL) or similar CRM/calling tools preferred.
Highly organized, detail-oriented, and self-motivated.
Ability to work independently with minimal supervision.
Nice to Have: Understanding of digital marketing or agency services
Senior VA with at least 3 years of experience, though open to a Junior VA with strong experience and communication skills

Work Schedule

Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday
Daily Working Time: TBD CST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement

By submitting your application, you acknowledge that this opportunity is for an independent contractor engagement and not an offer of employment. All applications will be reviewed based on alignment with client needs, qualifications, and availability. If selected, a member of our team will reach out to discuss next steps and potential client matching.

We look forward to reviewing your application and potentially working with you on future client engagements!

Appointment Setter (Business Support VA)